Shipping policy

Trymavina

At Trymavina, we are committed to delivering your order safely and efficiently. Please review the details below regarding our shipping process.


1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.


2. Shipping Time

Estimated delivery times:

  • United States: 7–12 business days

  • Canada: 7–14 business days

  • International: 10–20 business days

Please note that delivery times may vary depending on your location and external factors such as customs processing or carrier delays.


3. Shipping Fees

  • We offer standard shipping rates calculated at checkout, or

  • Free shipping on qualifying orders (if applicable).

Shipping costs, if any, will be clearly displayed at checkout before payment.


4. Tracking Your Order

Once your order ships, you will receive a tracking number via email.
Tracking information may take 2–5 days to update after shipment.

If you do not receive tracking details within 5 business days, please contact us.


5. Customs & Import Duties

For international orders, customs fees, taxes, or import duties (if applicable) are the responsibility of the customer.


6. Incorrect Address

Please ensure your shipping address is correct before placing your order.
Trymavina is not responsible for orders shipped to incorrectly entered addresses.

If you notice a mistake, contact us immediately at:

📧 connect@trymavina.com.


7. Delayed or Lost Packages

If your order is significantly delayed or appears lost in transit, please contact us and we will assist you promptly.

We are here to make sure your experience with Trymavina remains smooth and reliable.